Hail Consultant
Reporting Relationship: This position reports directly to the Hail Centre Manager.
Job Summary:
The Hail Consultant plays an integral role in delivering the
highest level of service during a customer’s experience with Birchwood
Collision Centre. The successful candidate will have the ability to build
rapport, communicate needed repairs and costs, and follow up with customers to
ensure their overall satisfaction. The Hail Consultant will manage phone
inquiries, customer walk-ins, and the completion of appropriate paperwork about
hail repair orders.
Shift Details: Monday - Friday
Qualifications:
• Relationship expert with a demonstrated commitment to
customer satisfaction
• Thrive in a collaborative environment, where teamwork is
encouraged
• Completed post-secondary education in Business or related
field preferred
• High attention to detail with proven time management and
organizational skills
• A commitment to continuous learning and professional
development
• Comfortable using technology and Microsoft applications
for most day-to-day functions
• Valid driver’s license, clean driver abstract & own
transportation to and from work
What Birchwood Can Offer You:
• Competitive compensation – in addition to salary,
many roles have bonus and commission incentives that reward you for success
• Full benefits package including vacation time,
company-paid extended health, dental/vision coverage, and employee assistance –
with flex plan options
• RSP Matching program – Birchwood will match up to
$5,000 of your regular earnings after 1 year of employment
• Employee referral bonus program – refer your friends
to Birchwood and receive a referral bonus
• Career development opportunities & internal promotions
• Learning & development opportunities
• Wellness program
• Corporate discounts & group savings plan
• Volunteer program – Dollars for Doing
• Company events – Birchwood Bucks, Circle of Excellence,
holiday parties
Birchwood is Manitoba’s largest automotive retailer. Our 24
franchises are in addition to four state-of-the-art collision repair centres
and four Birchwood Credit Solutions locations. We offer sales, services, and
parts to meet our customers’ automotive needs. We’re a recognized leader in the
retail automotive industry, not only for our diverse workforce reflecting our
community, but also for our unparalleled commitment to team members, customers,
partners, and neighbourhoods. At Birchwood, our days begin and end with
gratitude, personal leadership, trust, respect, continuous improvement, and
generosity.
Birchwood is committed to creating a diverse
workplace and is proud to be an equal-opportunity employer. All qualified
applicants will receive consideration for employment without regard to race,
colour, religion, gender, gender identity or expression, sexual orientation,
national origin, genetics, disability, age, or veteran status. Reasonable
accommodation is available to applicants with disabilities upon request. Please
email your request to: recruitment@birchwood.ca
