Professional Intern – Operations Analyst - Birchwood

Full-Time Summer Internship Position

Start Date: April/May (Flexible), End Date: End of August

Closing Date: April 15^th, 2025

Birchwood has an immediate opportunity for an Operations Analyst Intern to assist in professional duties related to the review, assessment, and development of business processes.

Professional Interns have been an integral part of Birchwood for over 25 years. The Professional Intern Program has evolved to include an immersive experience that focuses on personal and professional development. Our program is designed to create a network of empowered students who gain valuable skills while supporting Birchwood’s purpose. Our internship program features professional development workshops, exclusive social events, and opportunities to network with our executive team.

At Birchwood, experience is everything, and we want you to be a part of our team.

What You Will Do:

• Review and process map current appointment scheduling process and identify constraints.

• Review and assess current training processes, identify areas of opportunity.

• Create a Process Training Manual for new users

• Create recommendations and work with leadership team for implementation

Qualifications:

Knowledge & Experience

• Must be enrolled as a full-time student with an accredited university or college

• Post-secondary education in Supply Chain/Logistics, Operations Management, Business Administration, or Accounting is considered an asset

• Proficiency working with Microsoft Outlook, Excel, and other applications

• Interest in pursuing a career in business/data analysis or operations management

• Strong skills and ability to troubleshoot issues quickly, identify trends and recommend solutions to solve them independently promptly

• Knowledge of dealership and body shop operations is considered an asset

• Knowledge of Lean Principles is considered an asset

Personal Attributes

• High attention to detail, and proven time management skills.

• Exceptional communication skills (in person, on the phone, and written) & ability to thrive in a collaborative environment as you will be working directly with leadership teams

• Proven ability to apply critical thinking in all problem-solving situations

• Valid Class 5 driver's license and own transportation to/from work is required

Birchwood is Manitoba’s largest automotive retailer. Our 24 franchises are in addition to four state-of-the-art collision repair centres and four Birchwood Credit Solutions locations. We offer sales, services, and parts to meet our customers’ automotive needs. We’re a recognized leader in the retail automotive industry, not only for our diverse workforce reflecting our community, but also for our unparalleled commitment to team members, customers, partners, and neighbourhoods. At Birchwood, our days begin and end with gratitude, personal leadership, trust, respect, continuous improvement, and generosity.

Birchwood is committed to creating a diverse workplace and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Reasonable accommodation is available to applicants with disabilities upon request. Please email your request to: recruitment@birchwood.ca